Campus Service Center
Technology help topics
The Campus Service Center, located on the main floor of the library, offers support for technology-related matters and similar services to students, faculty, and staff. Below you will find quick access to helpsheets for the most requested topics.
Technology help topics and policies
Below, you will find a variety of how-to instructions and guides for campus software, technology, and record systems. If you cannot find what you're looking for, please do not hesitate to contact the Service Center for assistance at 402-375-7107.
Account Management and Personal Information
- Cat Card Information
- Grant Parent/Guest Access
- Multifactor Authentication (DUO)
- Protect Directory Information Through WildcatsOnline
- Update Permanent Address or Name Changes in WildcatsOnline
- Update Student Contact Info in WilcatsOnline
Best Practices / General Tips
- File Organization Tips
- File Storage
- Clear Browser Cache, Cookies, and History
- Delete Files in Downloads Folder on Windows
- Troubleshooting Campus Cable TV
Canvas Helpsheets
Internet Connectivity and Device Management
- Device Registration
- Connect a Chromebook or Android device to WSC Wi-Fi
- Connect an iPhone or iPad to WSC Wi-Fi
- Connect a Windows device to WSC Wi-Fi
- Locating your Device's MAC address
- Residence Hall Connectivity FAQ
- Registered Device Management
Software/Hardware Helpsheets
WildcatsOnline How-To's (Academic Matters)
- Browsing the Course Catalog
- Degree Audit
- Dropping a Class
- Purchasing Textbooks
- Registering for Classes
- Request Enrollment Verification
- Swap a Class
- Unofficial Transcripts
Wildcats Online How-To's (Financial Matters)
Below, you will find a variety of how-to instructions and guides for campus software, technology, and record systems. If you cannot find what you're looking for, please do not hesitate to contact the Service Center for assistance at 402-375-7107.
Best Practices / General Tips
- File Organization Tips
- File Storage
- Clear Browser Cache, Cookies, and History
- Delete Files in Downloads Folder on Windows
- Encrypting Your Email Messages
- Managing Outlook Email
- Report Suspicious Email
Canvas Helpsheets
- Canvas Introduction for Faculty and Staff
- Attendance Tool
- Beginning of Course Checklist
- Discover Follett
- End of Course Checklist
- Ending Courses (Add a Course End Date)
- Gradebook - Setup
- Gradebook - Hide an Item
- Importing Grades from Canvas to WildcatsOnline
- Import Course Content
- Similarity Reports - Viewing
- Similarity Reports - Interpreting
- Similary Reports - Student Access
- Zoom Integration
Classroom Technology Helpsheets
- Airetame Wireless Display
- Hahn Boardroom Quick Start
- Microsoft Wireless Display FAQs
- Remote Learning with an In-Person Class
- ShareLink Wireless Display
- ShareLink Pro Wireless Display
- VALT Help Clinic
Early Alerts Wildcat 360
Firefly and HR Procedures
- Firefly
- Fuel a State Vehicle
- Operating a State Vehicle
- Reserving a State Vehicle
- Phone Bill Procedures for Supervisors
Internet Connectivity and Device Management
Software/Hardware Guides
- Adobe Creative Cloud
- Anthology Portfolio
- Canvas
- Kaltura Video Management
- Microsoft Office
- Microsoft Teams
- Papercut Printing
- WildcatsOnline
- Zoom - Scheduling Meetings
- Zoom - Scheduling Phone Conferences
- Zoom - Downloading Recordings
Office Technology
Phone Technology
Below, you will find a variety of how-to instructions and guides for campus software, technology, and record systems. If you cannot find what you're looking for, please do not hesitate to contact the Service Center for assistance at 402-375-7107.
Technology Use Policy
Wayne State College students and employees are required to comply with federal law and college policies. WSC seeks to protect the confidentiality of WSC data, as well as the civil, personal, and property rights of others. Learn more information on the ethical and responsible use of WSC technology resources.
Information Security Policy
In accordance with Nebraska State College System (NSCS) Board Policies, the Wayne State College (College) Information Security Program (ISP) is established to protect the confidentiality, integrity, and availability of data, systems, services, and infrastructure components in compliance with the Gramm-Leach-Bliley Act (GLBA). This ISP also serves as the Identity Theft Prevention Program in compliance with the Federal Trade Commission’s Red Flag Rules.
WSC Service Center
You can request technology help from the Service Center through the following methods:
- Click - Visit the Service Center website to submit a request for help.
- Call - Call our staff at 402-375-7107 to ask a question or report an issue.
- Visit - Drop-in visits for support are always welcome. The Service Center is located on the main floor of the library.
