Locate your device's MAC (or physical) address

In order to use set-top boxes, smart TVs, game consoles, Ethernet-connected computers, and Blu-Ray players on campus you must register the device and connect to the WSC-Guest network. To register your device, you need the MAC (or physical) address, which you can locate using the instructions below for your respective device.

Some devices are designed to be used on a home, or small-scale, network and may not work (even if registered properly) on our large, enterprise network. Our Service Center staff will do their best to help, but cannot gurantee a network connection for devices such as Google Chromecasts, Google Home devices, Amazon Echo devices, Apple HomePod, wireless printers, or most "smart home" tech such as smart lightbulbs, smart plugs, etc.

 

Roku device

1. From the home screen, select "Settings".

2. Select "About" or "Player info" and locate your MAC address on the screen.

Shut down your device while you register it.

 

Apple TV

1. From the home screen, open "Settings".

2. In the settings menu, select "about" and locate the MAC address listed as "Wireless ID".

Shut down your device while you register it.

Older Apple TV

1. Plug in your Apple TV and follow the set up until you reach the step to connect to a network.

2. Select WSC-Guest (or any network) and attempt to connect. This will fail, which is normal.

3. The wireless MAC address should now be displayed on the Apple TV’s screen.

Shut down your device while you register it.

 

Amazon Fire TV/Stick

 - If this is the first time using this Fire TV device, the wireless MAC address will appear in the list of wireless networks during setup at the far-right of the list.

 - If this Fire TV stick has been used before, navigate to Settings > System > About > Network and the wireless MAC address will be listed at this screen.

Shut down your device while you register it.

 

Smart TVs

All Smart TVs are slightly different, but you should look for a Settings or Menu option, then the Network option.

Shut down your device while you register it.

 

PlayStation 4

1. Turn on your Playstation 4 without any disk in the drive and wait for the menu to pop up.

2. Navigate to the "Settings" icon (located on the far left).

3. Select the "System" icon under the Settings menu.

4. You will see your MAC address listed on this screen, containing letters and numbers in the format xx:xx:xx:xx:xx:xx.

Shut down your device while you register it.

 

Xbox One

1. Press the "Menu" button on your controller.

2. Navigate to the Settings page.

3. Select "Network".

4. From the network settings menu, select "advanced settings".

5. MAC address will be listed next to Wireless MAC on the right hand side of the screen.

Shut down your device while you register it.

 

Nintendo Switch

1. From the Switch’s Home menu, go to System Settings

2. Scroll down and select Internet

3. The MAC address will appear under System MAC Address

Shut down your device while you register it.

 

Amazon Echo device

Note: Due to the nature of setting up this device, it works best to try to locate the MAC address while on a home network or using a personal hotspot.

1. Download the Amazon Alexa app to your phone or computer and sign in with your Amazon account.

2. Connect to the wireless network transmitted by your Echo device.

3. The wireless MAC address for your Echo can be found at the bottom of the Echo Setup screen in the Alexa app.

Shut down your device while you register it.

 

Chromecast or Google Home device

Note: Due to the nature of setting up this device, it works best to try to locate the MAC address while on a home network or using a personal hotspot.

During initial setup go into the Google Home app on a phone or tablet, pick ANY WiFi network name, and your MAC address will show up on the screen.

 

Nintendo Wii U

1. From the Wii U main menu, select System Settings

2. Select Internet > View MAC Address. The wired/wireless MAC address will be listed

Shut down your device while you register it.

 

Xbox 360

1. From the Xbox Dashboard, go to My Xbox > System Settings > Network Settings > Configure Network

2. Select Wired Network or Wireless Network based on your connection to the internet

3. Once you are in the correct network tab, Select Configure Network > Additional Settings > Advanced Settings

4. The 12 digit MAC address will be listed at the bottom of the screen

Shut down your device while you register it.

 

Playstation 3

1. Start the PlayStation 3 with no disc inserted

2. Select the System Settings icon and push the "X" button

3. Select System Information and push the "X" button

4. The third line will be the MAC Address

Shut down your device while you register it.

 

Nintendo Wii

1. Go to the Wii Channel

2. Select Wii Options (round button in the bottom left corner of the screen with the word Wii on it)

3. Wii Settings (second page)

4. Select Internet

5. Select Console Information

6. The first line will have the MAC Address

Shut down your device while you register it.

 

macOS device (wired)

In Apple’s macOS they refer to the wireless MAC address as a "Wi-Fi Address".

Note: These instructions are to connect a Mac using a wired (or Ethernet) connection. For wireless, connect to the WSC-Secure network using your WSC username and password.

1. Open System Preferences.

2. Click on Network.

3. Click on “Advanced”.

4. Your "Wi-Fi Address" (MAC address) will be listed at the bottom in the "Wi-Fi" tab.

5. Next, copy your MAC Address and have it ready for Device Registration online.

Shut down your device while you register it.

 

Windows device (wired)

In Windows they refer to the wireless MAC address as a "Physical Address".

Note: These instructions are to connect a PC using a wired (or Ethernet) connection. For wireless, connect to the WSC-Secure network using your WSC username and password.

1. Open Command Prompt (from Start menu or search).

2. Type "ipconfig /all" and hit enter/return.

3. Find your "ethernet adapater" and locate the "physical address".

Shut down your device while you register it.

 

Please contact the Campus Service Center at 402-375-7107 or visit us in the library if you are still having problems connecting.

 

Last Updated: 11/1/2019