- View all help sheets
Help by technology
- Adobe Creative Cloud
- Anthology Portfolio
- Bookings with Me
- Campus Cable TV
- Canvas
- Cat Card
- Classroom Technology
- File Storage
- Firefly
- Follett Discover
- Get Connected (Internet)
- Kaltura (Video Management)
- M365 (Office 365)
- Make Me Admin
- Multifactor Authentication (Duo)
- Office Technology
- OneDrive
- Online Student Resources
- Outlook Email
- PaperCut (Printing)
- Rave (Campus Text Alerts)
- SANS Security Training
- TAO
- Teams
- Turnitin
- Valt (Classroom Video Recording)
- Wildcat360
- WildcatsOnline
- WSC Password
- Zoom (Video Conferencing)
Contact Service Center
Can't find what you're looking for in our help sheets?
Click: https://www.wsc.edu/service-center
Call: (402) 375-7107
Visit: U.S. Conn Library 1st Floor
Troubleshooting Campus Cable TV
Scanning has completed but no channels are available.
1. Check cables for tight connection at the back of the TV and at the Wall port, and inspect cable for defects and bare wires.
2. Make sure TV is in correct mode – TV should be in “cable” or “digital” mode rather than “air” or “antenna (ANT)”.
3. Using your TV remote or buttons on the TV navigate the menu to scan for channels - any time you move your TV to a new location (ex. Home to WSC) you will almost always have to scan for channels.
Only five or six channels are available.
1. Make sure TV is in correct mode – TV should be in “cable” or “digital” mode rather than “air” or “antenna (ANT)”.
2. Using your TV remote or buttons on the TV navigate the menu to scan for channels - any time you move your TV to a new location (ex. Home to WSC) you will almost always have to scan for channels.
Many channels available, but a majority of them are pixelated.
1. Check cables for tight connection at the back of the TV and at the Wall port, and inspect cable for defects and bare wires.
Channels were working fine but now they are reporting no signal.
1. Check with another residence hall occupant to check if the channel is working for them.
2. Contact the Campus Service Center (details below)
If after a couple of attempts you are not getting cable signal, please contact the Campus Service Center at 402-375-7107 or [email protected]. Please keep in mind that if the issue is TV related and not with your cable outlet that staff cannot repair your personal equipment.
Last Updated: 5/05/2021