Overview of the Responsible use of the
WSC Campus Network & Internet

Use of the Wayne State College campus network and user access to the Internet is a privilege that should be respected and used wisely. Failure to do so may result in disciplinary action. The guidelines below provide a brief description of WSC's appropriate and ethical use policies; a more complete presentation of WSC's policies may be found in division and administrative offices, and the Conn Library lab.

1. Keep your passwords private; use by any one other than yourself creates a security risk for both your own files and the network.

2. Always log out of the network when you leave your station so that your files, your password, and your network access is protected from abuse by others.

3. Do not eat, drink, or use tobacco near your computer or in ocmputer labs.

4. Release your station to others who need it if you have completed your academic work requirements for that session. Academic use will always take priority over personal or recreational use.

5. Do not engage in leisure/recreational games via long distance for games consume bandwidth.

6. Do not load software on the network because its use interferes with network operations.

7. Use WSC dot matrix printers whenever possible as the cost of printing on dot matrix printers is less than on laser printers.

8. Do not send a file to the printer a second time if a document does not print. Use the troubleshooting charts in the labs or ask for assistance.

9. Messages, statements, declarations or data bases sent or received via computers must meet the same standards as tangible documents or instruments with regard to laws governing privacy, copyright, sexual harassment, plagarism or forgery.

Responsible and appropriate behavior is expected of all users. If you have questions about what constitutes responsible and appropriate behavior, please feel free to discuss the questions/issues with your instructor/division leader.

Policy

ETHICAL & RESPONSIBLE USE OF COMPUTERS POLICY

INTRODUCTION
In recognition of the contribution that computers can make to furthering the educational and other objectives of the College, this policy is intended to promote the responsible and ethical use of College computing resources. It is in the best interests of the campus community that these resources be used in accordance with practices which ensure that the rights of all users are protected and the goals of the College are achieved.

This policy applies to all computer and computer communication facilities owned, leased, operated, or contracted by the College. This includes, but is not limited to, terminals, microcomputers, minicomputers, and RISC systems as well as associated peripherals, software and data in any format, regardless of whether used for administration, teaching, research or other purposes.

CONDITIONS OF USE

The College reserves the right to inspect all network data files without specific permission with reasonable cause in the interest of system security and integrity.

The College disclaims responsibility for loss of data or interference with files resulting from events beyond the College's control or from efforts to maintain the privacy, security and integrity of the College's computing facilities.

Users of the College's facilities are required to comply with the College's Ethical Use Policy. By using the system, the users agree to comply with and be subject to the Policy on Computing Ethics and these Conditions of Use.

The College reserves the right to amend this statement at any time with or without notice.

PROPERTY RIGHTS

College computing and information resources are made available to individuals to assist in the pursuit of educational goals. In order to promote the most effective use of these it is expected that users will cooperate with each other and respect the ownership of work and information even though it is in electronic form rather than printed form. Individuals and organizations will be held accountable for their actions in situations involving computers and information resources than they would be in dealing with other media. Though some campus resources are intangible, computing resources are the property of the College. Rules prohibiting theft or vandalism apply to software and data as well as to physical equipment. Conduct which violates the College's property rights with respect to computing resources is subject to College disciplinary action. This conduct includes:

1. Violating copyright or licensing agreements and regulations. (See Appendix C.)

2. Copying College-owned or licensed software or data for personal or external use without prior approval.

3. Attempting to modify College-owned or licensed software or data without prior approval.

4. Attempting to damage or to disrupt operation of computing equipment, data communications equipment, or data communications lines.

5. Using College computing resources for purposes other than those intended by the College body granting access to those resources especially, using them for personal or financial gain or allowing access to them by unauthorized persons even if they are members of the College community.

6. Using any portion of College computing and information resources to access non-College computing and information resources for the purpose of:

a. Copying privately owned or licensed software or data without prior written approval.

b. Modifying privately owned or licensed software or data without prior written approval.

c. Attempting to damage or to disrupt the operation of computing equipment, data communications equipment or data communications lines through the use of, but not limited to, interactive multimedia games and graphical user interfaces on the Internet .

CONFIDENTIALITY

The College seeks to protect the civil, personal, and property rights of those actually using its computing resources and seeks to protect the confidentiality of College records stored on its computer systems. Conduct which involves use of College computer resources to violate another's rights is subject to College disciplinary action. This conduct includes:

1. Invading the privacy of an individual by using electronic means to ascertain confidential information, even if an individual or department inadvertently allows access to such information.

2. Copying another user's software or data without permission of its owner, even if it is readily accessible by electronic means.

3. Knowingly accepting or using software or data which has been obtained by illegal means.

4. Abusing or harassing another user through electronic means.

5. Using the College's computing facilities in the commission of a crime.

6. Gaining access to non-public information resources.

DISCLAIMER: The normal faculty/student relationship regarding the evaluation of student data in the case of assigned classwork does not constitute a breach of confidentiality.

 

 

ACCESSIBILITY/USE

All of the College's computer systems require that each user have a unique identity, protected by password, to gain access to the system. The computer identity is used to represent a user in various system activities, to provide access to certain software and data based on the user's credibility and purpose for requiring such access, and to associate the user's own software and data with the user's identity. As such, this computer identity is an instrument of identification, and its misuse constitutes forgery or misrepresentation. Conduct which involves misuse of computer identity is subject to College disciplinary action. This conduct includes:

1. Failing to change a password.

2. Intentionally seeking information about, browsing, obtaining copies of, or modifing files, passwords or tapes belonging to other people, whether at Wayne State College or elsewhere, unless specifically authorized to do so by those individuals. (Note: If an individual has explicitly and intentionally established a public server or clearly designated a set of files as being for shared public use, others may assume authorization.)

3. Decrypting or translating encrypted material or obtaining system privileges to which they are not entitled. Attempts to do any of these will be considered serious transgressions.

4. Failing to report a gap in system or network security. Users must refrain from exploiting any such gaps in security.

5. Interfering with the supervisory or accounting functions of the systems or engaging in actions that are likely to have such effects.

6. Displaying images, sounds or messages which could create an atmosphere of discomfort or harassment for others. Users must also refrain from accessing or transmitting to others in any location images, sounds or messages which might reasonably be considered harassing.

7. Tying up computing resources for game playing or other trivial applications; sending frivolous or excessive mail or messages locally or over an affiliated network; printing excessive copies of documents, files, images or data. Users must refrain from using unwarranted or excessive amounts of storage; printing documents or files numerous times because of not having checked thoroughly for all errors and corrections; printing more than one copy of any document; or running grossly inefficient programs when more efficient ones are available. Users must be sensitive to special need for software and services available in only one location and cede place to those whose work requires the special items.

8. Preventing others from using shared resources by running unattended processes, or placing signs on devices or otherwise disabling devices to "reserve" them without authorization. Absence from a public computer or workstation should be no longer than warranted by a visit to the nearest restroom. A device unattended for more than ten minutes may be assumed to be available for use, and any process running on that device may be terminated. Users must not lock or otherwise disable a workstation or computer which is in a public facility. Users must be sensitive to the performance effects of remote login to shared workstations; when there is a conflict, priority for use of the device must go to the person seated at the keyboard rather than to someone logged on remotely.

9. Copying, cross-assembling, or reverse-compiling programs/data under contracts/licenses. Users are responsible for determining that programs or data are not restricted before copying them in any form, or before reverse assembling or reverse-compiling them in whole or in any part. If it is unclear whether users have permission to copy such software or not, assume that such may not be done.

10. Altering or attempting to alter the "From" line or other attribution of origin in electronic mail, messages, or postings will be considered transgressions of College rules.

11. Creating, altering, or deleting any electronic information contained in or posted to any campus computer or network under any name other than the user's own; such acts will be considered forgery if they would be considered so on a tangible document or instrument.

12. Plagiarizing electronic data; if the use of the data from such media would be considered plagiarism on a tangible document or instrument it is considered so on electronic media.

13. Creating, sending or forwarding electronic chain letters.

Users should be aware that there are Federal, State and sometimes local laws which govern certain aspects of computer and telecommunications use. Members of the College community are expected to respect these laws, as well as observe and respect College rules and regulations.

 

ATTACHMENTS

The College endorses the statements in Attachments A, B and C to this policy as reasonable guidelines to be applied to the systems and situations they describe.

Appendix A	Internet Etiquette
Appendix B	BITNET Usage Guidelines
Appendix C	Copyright Protection of Commercial Software

USER ID's

Network Services issue all user ID's for the campus network. All administrative, faculty and staff user ID's are issued upon request by appropriate supervising personnel and are maintained for the tenure of employment.

All student user ID's for the campus network are issued for the fall and spring semesters as well as the post session. All student user ID's are removed at the conclusion of the post session. All student ID's issued for the various summer sessions are deleted one week after the conclusion of the last summer session in August. Student user ID's are removed directly following their graduation. Extended Campus students may obtain password log-ins at the circulation desk in the library.

PASSWORDS

Passwords are required for all campus network user ID's. The password must be at least 5 characters long. All users passwords will be forced into a scheduled password change every 40 days. Each user will be given advance notice of the scheduled required change and given 5 grace logins to facilitate the change. Note: a grace login is a login that is allowed after the password has officially expired. Failure to change the password during the grace login period will disable the login. In the event that a user's login has been disabled because of either a forgotten or expired password, the user will need to go to either network services or the information desk in the library, show I.D.. verification and request to have the password reset.

E-MAIL

Lotus cc:Mail is the e-mail standard for the campus network. All administrators, faculty, and staff e-mail logins are issued upon request by appropriate supervising personnel and are maintained for the tenure of employment. E-mail will be purged on a periodic announced schedule to maintain disk storage allocation. At the present, the college e-mail system is not available to students. Students may use the campus network to gain access to providers of e-mail.

CAMPUS COMPUTER LABS

Coordination and communication are essential in providing optimum access to student computing at Wayne State College. Academic labs are staffed by student monitors who provide assistance with software and printing problems.

HELP DESK

The WSC Network HelpDesk is located in Room 210 in US Conn Library. Skilled student monitors provide assistance with software questions and printing. HelpDesk assistance is available throughout the school week and some weekend hours.

Students working in computer labs across campus have access to HelpDesk assistance via telephone extension 7505; they have the convenience of receiving assistance without leaving the computer lab. Lab monitors rely on their training, experience, and software documentation manuals to provide timely service to network users.

Specific services provided by HelpDesk monitors include: (1) assistance with software questions, (2) print queue clearing, (3) availability of supplies to maintain printers, (4) informational fliers, and (5) data collection on problem resolution, number of contacts, and work station utilization.

SOFTWARE QUESTION REFERRALS

Questions that are course specific should be referred to the faculty member assigning use of that software, to the network tutor at 375-7505, or to tutors in the specific subject area.

Software questions may be referred to the Library Network HelpDesk at extension 7505. All campus computer labs are equipped with telephones. Individual students during the day or lab monitors scheduled to work in campus labs during evening hours can call to get information pertaining to software questions on core software applications.

HelpDesk personnel have access to documentation manuals for core software applications on the network.

Network Trainer--Software questions that are unresolved by HelpDesk personnel will be referred to the Network Trainer. Information Desk librarians assist HelpDesk personnel with software questions after 5 p.m. in the evening and on weekends.

COMPUTER LAB MAINTENANCE

Supplies--Ribbons, toner, paper, etc. will be stored in an area accessible to lab monitors. Monitors will have necessary training to maintain printers and keep them serviceable to network users. After hours and on weekends, supplies can be secured from librarians at the Information Desk, extension 7263.

Each division office will be responsible for routine maintenance of printers during daytime hours (i.e. changing toner cartridges, replacing printer ribbons, responding to error messages such as paper jam, etc.).

Computer Display Monitor--Computer screens will be dusted by lab monitors to provide an environment that is as dust-free as possible.

Paper Recycling--Recycling containers are utilized in the Conn Library labs and will be emptied as necessary to keep the labs clean and clutter free.

Beverages and Food--The policy of no food or drink in the labs will be strictly enforced.

Tobacco--Tobacco use will not be permitted in the labs. Containers of any kind must be left outside the computer labs.

Help Sheets--User instructions in the form of help sheets will be made available to all computer labs. Signs and other informational documents will be posted with the approval of respective divisions.

CLEARING PRINT QUEUES

Laser Printers--HPIII laser printers print garbage or send blank pages when a print job has been sent that specifies an incompatible printer type. Lab monitors have expertise in identifying the symptom and have access to pconsole to clear the offending print job from the queue. This will result in minimal disruption of printing for other students printing to laser printers.

Dot Matrix Printers--Panasonic KXP-1124 printers print garbage or send blank pages when a print job has been sent that specifies an incompatible printer type. Lab monitors have expertise in identifying the symptom and have access to pconsole to clear the offending print job from the queue. It is often necessary to reboot the print station. Lab monitor access to clearing print queues will result in minimal disruption of printing for other students.

Multiple Print Jobs--Students who experience difficulty printing a document will often send the print job to the queue multiple times. Lab monitor access to pconsole provides the ability to delete multiple print jobs thus reducing waste in time, paper, and wear and tear on the printer hardware.

HARDWARE MAINTENANCE REFERRALS

Computers--Network Services will be notified of hardware problems with work stations. Lab Monitors will identify the symptoms, such as: Computer will not boot to network, monitor will not display, or mouse does not function. Network Services provides timely response to hardware needs.

Printers--Network Services will be notified of hardware problems with printers. Lab Monitors are trained to trouble-shoot common difficulties. When printer is not printing, the monitor can ensure that the on-line light is on, ensure that printer was selected at login, and warm boot the work station if it is necessary to reestablish connection between printer and print station.

Printer hardware problems not resolved by division offices or lab monitors will be reported to Network Services (ext. 7286 or 7447).

COMPUTER LAB LOCATIONS

Students at Wayne State College have access to computer labs housed in Brandenburg Education, Carhart Science, Conn Library, Connell Hall, and Gardner Hall. Labs located in academic buildings are generally accessible from 8 a.m. to 5 p.m. during the school week. Gardner Hall provides extended hours Monday through Thursday.

Computer labs in Conn Library, where the HelpDesk is located, are open during regular library hours. Significant effort is made to ensure that students have adequate computing access at all times.

Advertising of Lab Schedules--A schedule will be posted outside of each lab area listing dates and times the lab is reserved for classroom use as well as dates and times lab is available for student computing.

Global Posting of Lab Schedules--Compilations of all WSC computer lab schedules will be posted to dorms, student center, learning center, stride, library, academic buildings, etc. to inform students of lab availability.

Extended Hours--Campus labs in divisional buildings will be staffed for extended hours as demand requires. In general, extended hours will go into effect after fall and spring breaks.

USE OF STUDENT INFORMATION DATA BASES

VAX/VMS accounts are created and managed by the Information Systems Office. They are provided upon verbal or written requests from the offices on campus. Prior to the issuing of any account, verification is made that the Faculty/Staff requesting the account has signed the required confidentiality forms.

Passwords can be reset by the Information Systems Office and a change in the VMS password is forced every 6 months. The VAX system keeps track of the last 20 passwords so they cannot be immediately reused. A periodic password change on the second VMS SIS signon is not required.

A. Administration Offices are provided generic VAX/VMS accounts. They have update capabilities on the files they manage and inquiry access only to files that are managed by other offices.

B. Academic Divisions are also provided generic VAX/VMS accounts for access to Student Information. Full and part time faculty have access to a variety of student information screens to aid them in their student advising. Graduate Assistants are not provided accounts on the VAX.

C. Workstudy students are permitted to inquire/update student information.

INSTALLATION & RELOCATION OF HARDWARE

All computing equipment that is being considered for purchase with the intent of attachment to the campus network must be approved by network services and purchased through that office. Network Services must install and relocate equipment.

Network Services will maintain and service equipment attached to the campus network.

Computer systems that are not attached to the network are the responsibility of the purchasing party. When requested, Network services will help maintain and service such equipment on a time available basis at the expense of the purchasing party.

Appendix D Forms

PROCEDURES

ACQUISITIONS

1. A pool of funds will be used to maintain the computing infrastructure, including maintaining existing hardware in student labs and divisions; if existing computers and printers need repair or replacement, they will be replaced/ repaired centrally;

2. A pool of funds will be available to division heads to address division priorities, including the upgrade of faculty computers and software;

3. Some incentive for collaborative computing efforts will be established;

4. The members of the Division Council will work with the Computer Users Committee and the Network Administrator to make recommendations regarding core software that should be available on the network, with core network software being provided by central funds and specialized software by division funds.

5. See Appendix D for forms and procedures.

MAINTENANCE/SERVICE

To obtain maintenance/service the user is requested to:

1. Contact network services by e-mail

2. Outline the type of difficulty encountered

3. Indicate the severity of the problem

4. Identify the acceptable time frame for support

In the event that the equipment requiring maintenance/service is critical and requires immediate service, please contact network services by phone with the information outline above.

Forms are available from the division secretaries, divisional representatives of computer users committee, and network services with regard to the procedures for the purchasing of software/hardware, installation of software/hardware, and the installation of network cabling.

UPGRADES AND ENHANCEMENTS

If the request for upgrades/enhancements is to be funded by central computing resources the user submits:

1. request to immediate supervisor

2. supervisor forwards request to appropriate vice president

3. network services supplies appropriate purchasing information to vice president

4. appropriate vice president makes decision

If the computer upgrade and/or enhancement is to be purchased with unit funds, the user submits:

1. request to immediate supervisor

2. immediate supervisor requests purchasing information from network services

3. network services provides purchasing information

4. budget supervisor authorizes purchase and submits appropriate budget code to network services

5. network services submits purchase order to vice-president of administration and finance

6. vice-president of administration either approves or rejects purchase order

BACKGROUND

COMPREHENSIVE COMPUTER PLAN
1993-95 BIENNIUM UPDATE

Computing and information technology are increasingly important to all phases of operation and program delivery at Wayne State College. The 1991-93 biennium was a period of rapid advancement in the implementation of computing and information technology on the campus and in the campus's technological outreach capabilities.

At the heart of the effort was the development of a campus-wide network linking personal computers to each other and to remote systems. Many personal computers were purchased to increase the network access which students, faculty and staff may employ to complete their tasks. The library automation system was implemented throughout the state college system, and Wayne's administrative computing system was totally upgraded. Many of these efforts were possible because of Board of Trustees-approved Cash Fund adjustments which allowed the College to spend revenues it received as a result of enrollment growth in recent years. Development of technological capabilities was considered a highly appropriate use for such Cash Funds.

The development, implementation, refinement and expansion of computing and information technology on campus must continue during the 1993-95 biennium and beyond. More specific objectives are noted in the following sections, which address the status of development in each of the major technology areas.

Academic Computing

During 1991-93, the College completed the first major phases of the effort to "computerize" the campus. Computers are playing an increasingly important role in the instructional and research activities of the college in all disciplines. In order to extend the capabilities which computers offer as widely as possible, the College established several principal objectives. Among these was the development of a telecommunications network infrastructure to interconnect the entire campus. Over the summer of 1992, a fiber optic system was completed to provide the backbone for the network. In the fall of that year, wiring installation was completed to connect every academic building on campus to the network. The network is based on token ring technology and Novell Netware.

A second objective was to place a wide array of applications software on the network. At the present time, several dozen packages are available through a convenient menuing system. Additional packages are being acquired continuously, and access policies and procedures are under development to assure the evolving needs of students, faculty and staff are met.

The third objective for academic computing was to place a networked computer in every faculty member's office. By late fall of 1992, this objective had been met for all full-time faculty. It is now possible for faculty to access the network from their offices in support of a wide range of academic and administrative pursuits.

As a final objective, computers available to students in laboratories in the library and several academic buildings were upgraded. In all, more than 350 computers are connected to the network to support all aspects of campus activity. The system is exemplary and has attracted regional and national recognition.

In addition to these major objectives, the College worked to increase the number of different operating environments and system platforms available to support instruction and research. In 1992-93, an IBM AS/400 computer was acquired to support the CIS curriculum. Earlier, a three-station RISC network was installed using Digital Equipment Corporation computers. Access to other platforms and operating systems, such as MVS, was achieved through connection to the University of Nebraska and DAS/CDP. These expanded capabilities are central to the College's CIS curriculum and other instructional programs.

Plans and objectives for the 1993-95 biennium and beyond include the following:

- Implement an E-mail system to support communication between students, faculty and staff campus-wide and off-campus.

- Add more computers and printers to the network to meet student demand for access to applications packages, E-mail and the library system.

- Install additional teaching laboratories to support hands-on instruction in the application of computer technology to many academic disciplines and to meet student demand for non-scheduled use of computers to complete course-related projects and activities.

- Install a teaching laboratory of MacIntosh computers and related equipment to support specific curricular areas which require this technology.

- Upgrade and/or replace computers as required to support the expanded implementation of MS Windows, eventually moving most or all applications to a graphical interface.

- Install printers, scanners, CD-ROM drives, digitizing boards, multi-media kits and other peripherals and devices as necessary to support the incorporation of "cutting edge" technology in the instructional and research effort.

- Upgrade additional lobes of the token ring network from 4-bit to 16-bit technology.

- Implement O/S 2, UNIX or other operating systems as necessary to support the CIS and other curriculums.

- Upgrade, expand or replace network servers as necessary to provide the speed and capacity necessary to maintain the flexibility and responsiveness of the network.

- Purchase additional networked personal computers for new faculty hired.

- Provide expanded access to computers for part-time faculty and graduate assistants.

- Acquire new releases of installed software and add new applications packages as needs are identified to support instructional, research and administrative functions.

- Implement a training program to improve the ability of students, faculty and staff to utilize the network and its capabilities to the fullest extent possible, including the use of the Internet.

- Hire a support staff technician to assist in the installation, expansion, operation and maintenance of the network and the devices attached to it.

- Improve the physical environment for network operations by moving all servers and related equipment to a new location with proper temperature and humidity control and electric power conditioning.

- Establish a central "help desk" to provide assistance to all users of the network.

- Expand the network to enable students to access applications software, E-mail and the library from the residence halls.

Library Automation

Over the course of the 1991-93 biennium, the College joined the other state colleges and the University of Nebraska at Kearney in inaugurating a state-wide computerized library automation system. The system is dubbed "CONN-ection" at Wayne State to symbolize the connecting of the U.S. Conn library to other libraries around the state, the nation and the world. The major aspects of the system are computerized on-line catalog, circulation, acquisition and serials modules and telecommunications connections linking each campus to the main system, which is located the UNL's Love Library.

In January of 1992, the colleges implemented the first module, the On-Line Public Access Catalog (OPAC), which is a consolidated listing of library holdings of the three state colleges. In July of that year, the remaining modules were put into service. Students and faculty are now able to check holdings and complete searches for reference materials by entering a few simple commands into one of the many terminals or computers located in the library. By January of 1993, it became possible for students, faculty and staff to access OPAC from any of more than 300 computers in offices and student laboratories which are connected to the telecommunications network. The system is also available to public schools and individuals at remote sites through modem access. As part of the initiative, the College became a member of MIDnet, which will facilitate communication and collaboration with institutions and scholars worldwide.

Plans and objectives for the 1993-95 biennium and beyond include the following:

- Maintain the hardware and software necessary to support the state-wide automation system through maintenance and upgrade agreements with the developer/vendor.

- Acquire additional III licenses to assure adequate student and faculty access to the library system when needed.

- Maintain access to the Internet to support searches of libraries and communication with scholars on a worldwide basis.

- Continue efforts to determine the most cost-effective means of supporting the system and the communications connections to it, including possibly relocating the computer from UNL and switching to an alternative communications approach, such as frame relay.

- Expand the use of CD-ROM, other electronic media and electronic database subscriptions as alternates to traditional hard-copy publications for the acquisition of reference materials.

- Connect library staff computers to the token ring network.

- Extend access to the on-line catalog to the residence halls.

- Implement training activities to acclimate library patrons to the ways in which new technology will change their approach to use of reference materials.

Administrative Computing

The 1991-93 biennium saw several major advances in the area of administrative computing. The College's main administrative computer, installed in late 1986, was replaced with a Digital Equipment Corporation VAX 4000, Model 300, and all system software was upgraded to the latest version. Peripherals, system memory and storage capacity were also updated and expanded. The new computer increased the power, speed and capacity of the system substantially. The administrative computing enhancement was accomplished through the use of a Cash Fund appropriation adjustment approved by the Board of Trustees.

As a result of the hardware update, additional administrative software modules could be added to further enhance the support provided to faculty, staff and students. The first of these, titled "On-Course," provides automated assistance in academic advising and degree audit. With it, faculty will be able to call onto a computer screen a student's academic record and progress toward degree in order to offer the best advice on what courses the student should pursue in coming terms.

A second software module, called "PARS," will assist the Student Financial Aid Office in developing aid packages for students in a timely and efficient manner. This will provide students with important financial information as early as possible to assist in planning. In July of 1992, the College implemented the Financial Reporting System (FRS), an accounting system which will assist efforts to allocate and manage resources more effectively.

Plans and objectives for the 1993-95 biennium and beyond include the following:

- Upgrade all IA software to "Plus" versions in order to take advantage of the latest developments in such systems and to assure the long-term viability of the software. Current versions of IA software will not be supported after 1995.

- Complete the implementation of "On-Course" including training of faculty and staff in its use.

- Enlarge and/or replace the administrative computer and related peripherals to meet changing needs.

- Acquire and implement a telephone class registration system.

- Hire a staff systems analyst to support users of the administrative applications installed on the VAX.

- Continue professional development efforts for computer center staff and other key users of the administrative systems.

- Acquire new scanning capabilities, including statistical analysis software, which will assist in testing and surveying in instructional programs and assessment efforts.

- Acquire new administrative software modules for personnel management and materiel management, including purchasing and inventory.

Technology and Instruction

The College is vitally interested in applying new technology to the instructional process. In August of 1992, a state-of-the-art video projection system capable of supporting the latest in multi-media applications was installed in the Applied Sciences building lecture hall. This facility serves as both a training and demonstration site for possible uses of technology in instruction and as a classroom where faculty from different divisions may begin to use such technology in their teaching. Similar capabilities are planned for the new Business Building and for Connell Hall when renovated. During the 1992 fall semester, several national leaders in the development of computer-assisted learning environments were brought to campus to demonstrate new technologies and to advise how the campus might begin to acquire and utilize them.

The College continues to pursue the ability to offer instruction to off-campus sites through two-way, interactive video technology. Classrooms and lecture halls in the new Business Building will be designed to support the use of multiple video cameras, monitors, microphones, digital transmission equipment and antennas to transmit and receive courses. Such technology will enable the College to share resources and expertise with other institutions to expand the range of courses offered.

Plans and objectives for the 1993-95 biennium and beyond include the following:

- Establish two-way, inter-active video classrooms on the campus and at extended campus sites in South Sioux City and Norfolk.

- Install the necessary satellite uplink/downlink capability to support two-way, inter-active video for instruction, conferencing and other activities.

- Install alternative means of communicating, such as fiber optic or frame relay, where they are more effective and efficient than satellite relay.

- Outfit classrooms in the new Business Building, Connell Hall and other campus facilities and meeting rooms in the Student Center to support the use of telecommunications technology in instruction and conference activities.

- Develop an expanded and enhanced cable television system which links all academic buildings and residence halls to support the delivery of instructional and cultural programming throughout the campus. The residence hall portion of this effort will be supported through the Revenue Bond program and will require no state funds.

- Acquire equipment and expertise in the use of multi-media technology in the delivery of instruction.

- Hire a staff specialist in multi-media and inter-active technologies to assist faculty in developing and delivering course materials.

- Hire a staff technician to install, maintain and operate the telecommunications equipment necessary for the delivery of courses.

- Implement a program of professional development for faculty to prepare them to use telecommunications technology effectively in their instructional efforts.

COMPREHENSIVE COMPUTER PLAN
1995-97 BIENNIUM UPDATE

The application of computing and information technology continues to be an increasingly important aspect of all phases of operation and program delivery at Wayne State College. The 1991-93 biennium was a period of rapid advancement in the implementation of computing and information technology on the campus and in the campus's technological outreach capabilities. The efforts begun during that time period have continued into the 1993-95 biennium to the extent possible with the resources available.

At the heart of the effort is the campus-wide network linking personal computers to each other, to host computers and to remote systems. The purchase of personal computers connected to the network has been a high priority in the effort to increase the access which students, faculty and staff have to the many information technology applications which they may employ to complete their tasks. Many of these advances were possible because of Board of Trustees-approved Cash Fund adjustments which allowed the College to spend revenues it received as a result of enrollment growth in recent years. Development of technological capabilities continues to be considered a highly appropriate use for such Cash Funds.

The development, implementation, refinement and expansion of computing and information technology on campus must continue during the 1995-97 biennium and beyond. More specific objectives are noted in the following sections, which address the status of development in each of the major technology areas

Academic Computing

During 1991-93, the College completed the first major phases of the effort to "computerize" the campus. Computers are playing an increasingly important role in a wide range of instructional, research and service outreach activities of the college in all disciplines. In order to extend as widely as possible the capabilities which computers offer, the College established several principal objectives. Among these was the development of a telecommunications network infrastructure to interconnect the entire campus. Over the summer of 1992, a fiber optic system was completed to provide the backbone for the network. In the fall of that year, wiring installation was completed to connect every academic building on campus to the network. The network is based on token ring technology and Novell Netware. In the fall of 1994, the fiber optic backbone was extended to the recently constructed Gardner Business Building to provide full the Division of Business with full network capabilities.

A second objective was to place a wide array of applications software on the network. At the present time, several dozen packages are available through a convenient menuing system. Additional packages are being acquired continuously, and access policies and procedures are under development to assure the evolving needs of students, faculty and staff are met. A major advance was the implementation of a campus-wide E-mail system in 1993. All faculty and staff now have the ability to communicate both on and off campus through this system.

The third objective for academic computing was to place a networked computer in every faculty member's office. By late 1992, this objective had been met for all full-time faculty. It is now possible for faculty to access the network from their offices in support of a wide range of academic and administrative pursuits. Attention has now turned to the upgrading of some of the older personal computers to provide improved access to advanced applications and to the provision of more computer access to part-time faculty, graduate assistants and non-instructional staff at all levels.

A fourth objective was to install specialized computing capabilities in academic disciplines which could not be fully served by the network. The principal example of this was the procurement and implementation of a Macintosh-based computer laboratory to support the graphic arts curriculum of the Fine Arts Division and the graphic design curriculum of the Applied Science Division. This lab is an example of the College's efforts to meet specialized instructional needs in an efficient manner through the shared use of resources.

In addition to these objectives, the College worked to increase the number of different operating environments and system platforms available to support instruction and research. In 1992-93, an IBM AS/400 computer was acquired to support the CIS curriculum. Earlier, a three-station RISC network was installed using Digital Equipment Corporation computers. As mentioned above, a Macintosh system running on the System 7 operating platform was installed. Access to other platforms and operating systems, such as MVS, was achieved through connection to the University of Nebraska and DAS/CDP. These expanded capabilities are central to the College's CSC and CIS curricula as well as other instructional programs.

As a final objective, computers available to students in laboratories in the library and several academic buildings were upgraded and more were added. In all, more than 350 computers are connected to the network to support all aspects of campus activity. Nearly half of the total are in student laboratories. The campus has considered the student labs to be among the highest priorities and has worked to maintain the labs at the most current technological level possible. The system is exemplary and has attracted regional and national recognition.

The development and implementation of the extensive campus-wide computing capabilities has opened many questions about how the system should be used. In an effort to address such questions in a comprehensive way, a campus committee has begun development of a computing/information systems policies and procedures manual. One of the first parts of the manual has the recently adopted provisional policy on the ethical use of the computing and information technology systems. A final policy is slated for adoption by the end of the 1994 calendar year, with the complete manual to be implemented by the end of the academic year.

Plans and objectives for the 1995-97 biennium and beyond include the following:

- Extend E-mail capabilities to students.

- Add more computers and printers to the network to meet student demand for access to applications packages, E-mail, the Internet and the library system.

- Install additional teaching laboratories and complete the equipping of labs in the Gardner Business Building to support hands-on instruction in the application of computer technology to many academic disciplines and to meet student demand for non-scheduled use of computers to complete course-related projects and activities.

- Expand and enhance the teaching laboratory of Macintosh computers and related equipment to support specific curricular areas which require this technology.

- Upgrade and/or replace computers as required to support the expanded implementation of MS Windows, eventually moving most or all applications to a graphical interface.

- Install printers, scanners, CD-ROM drives, digitizing boards, multi-media kits and other peripherals and devices as necessary to support the incorporation of "cutting edge" technology in the instructional and research effort.

- Upgrade additional lobes of the token ring network from 4-bit to 16-bit technology.

- Implement O/S 2, UNIX and other operating systems as necessary to support the CIS and other curriculums.

- Upgrade, expand or replace network servers as necessary to provide the speed and capacity necessary to maintain the flexibility and responsiveness of the network.

- Upgrade tape drives and other back-up capabilities of the network to minimize the risk of lost data due to system malfunctions or other factors beyond the control of the system operators.

- Upgrade token ring speeds to achieve greater uniformity of performance campus-wide.

- Purchase additional networked personal computers for new faculty hired.

- Provide expanded access to computers for part-time faculty and graduate assistants.

- Acquire new releases of installed software and add new applications packages as needs are identified to support instructional, research and administrative functions.

- Develop a comprehensive campus information system to be delivered by the network.

- Provide expanded Internet access campus-wide, including such capabilities as Mosaic, WWW, gopher client, gopher server and the like.

- Implement a training program to improve the ability of students, faculty and staff to utilize the network and its capabilities to the fullest extent possible, including the use of the Internet.

- Implement a more fully developed "Help Desk" program to support students, faculty and staff in their efforts to utilize available systems to the fullest extent possible.

- Hire a support staff technician to assist in the installation, expansion, operation and maintenance of the network and the devices attached to it.

- Improve the physical environment for network operations, servers and related equipment, with particular attention paid to proper temperature and humidity control and electric power conditioning.

- Provide enhanced remote access capabilities to students, faculty and staff.

- Expand the network to enable students to more efficiently access applications software, E-mail, the Internet and the library from the residence halls.

Library Automation

Over the course of the 1991-93 biennium, the College joined the other state colleges and the University of Nebraska at Kearney in inaugurating a state-wide computerized library automation system. The system is dubbed "CONN-ection" at Wayne State to symbolize the connecting of the U.S. Conn library to other libraries around the state, the nation and the world. The major aspects of the system are computerized on-line catalog, circulation, acquisition and serials modules and telecommunications connections linking each campus to the main system, which is located the UNL's Love Library.

In January of 1992, the colleges implemented the first module, the On-Line Public Access Catalog (OPAC), which is a consolidated listing of library holdings of the three state colleges. In July of the same year, the remaining modules were put into service. Since the time of implementation, students and faculty have become adept at using the system to check holdings and complete searches for reference materials by entering a few simple commands into one of the many terminals or computers located in the library. Over time, it has became possible for students, faculty and staff to access OPAC from any of more than 300 computers in offices and student laboratories which are connected to the telecommunications network. The system is also available to public schools and individuals at remote sites through modem access.

Plans and objectives for the 1995-97 biennium and beyond include the following:

- Maintain the hardware and software necessary to support the state-wide automation system through maintenance and upgrade agreements with the developer/vendor.

- Upgrade library automation system to Release 9, including implementation of new system features, licensing agreements and licensing costs.

- Acquire additional III licenses to assure adequate student and faculty access to the library system when needed.

- Maintain access to the Internet to support searches of libraries and communication with scholars on a worldwide basis.

- Continue efforts to determine the most cost-effective means of supporting the system and the communications connections to it, including possibly relocating the computer from UNL and switching to an alternative communications approach, such as frame relay.

- Upgrade the data communications link between the campus and the library system in Lincoln.

- Expand the use of CD-ROM, hard drive storage, other electronic media and electronic database subscriptions as alternates to traditional hard-copy publications for the acquisition of reference materials.

- Extend access to the on-line catalog to the residence halls.

- Implement training activities to acclimate library patrons to the ways in which new technology will change their approach to use of reference materials.

- Acquire and implement a cataloging/circulation control system for audio-visual materials.

- Implement Federal Government Depository requirements for public access to electronic database available over the Internet.

Administrative Computing

During the 1991-93 biennium, the College's main administrative computer, installed in late 1986, was replaced with a Digital Equipment Corporation VAX 4000, Model 300, and all system software was upgraded to the latest version. Peripherals, system memory and storage capacity were also updated and expanded. The new computer increased the power, speed and capacity of the system substantially. The administrative computing enhancement was accomplished through the use of a Cash Fund appropriation adjustment approved by the Board of Trustees.

As a result of the hardware update, it became possible for the system to support the addition of more administrative software modules to further enhance the support provided to faculty, staff and students. The first of these, titled "On-Course," provides automated assistance in academic advising and degree audit. With it, faculty will be able to call onto a computer screen a student's academic record and progress toward degree in order to offer the best advice on what courses the student should pursue in coming terms.

A second software module, called "PARS," assists the Student Financial Aid Office in developing aid packages for students in a timely and efficient manner. This will provide students with important financial information as early as possible to assist in planning. Also, in July of 1992, the College implemented the Financial Reporting System (FRS), an accounting system which will assist efforts to allocate and manage resources more effectively. While this application module was purchased 1986 with the original administrative package, it was not implemented until after the system upgrade in 1992.

Plans and objectives for the 1995-97 biennium and beyond include the following:

- Upgrade all IA software to "Plus" versions in order to take advantage of the latest developments in such systems and to assure the long-term viability of the software. Current versions of IA software will not be supported after 1995. The migration process to "Plus" began in early 1994 and should be completed before the end of the 1994-95 fiscal year.

- Complete the implementation of "On-Course" through more comprehensive training of faculty and staff in its use and through the additional of simplified printing procedures.

- Enlarge and/or replace, as needed, the administrative computer and related peripherals to meet changing needs.

- Acquire and implement a telephone class registration system.

- Acquire and implement facilities scheduling software to improve utilization efficiency of classrooms and other campus facilities.

- Complete implementation of a new organizational structure for the Computer Center, including physical consolidation of the Network Services and Information Systems units in one location for enhanced staff efficiency and user support.

- Hire a staff systems analyst to support users of the administrative applications installed on the VAX and to assist in system maintenance and operation procedures.

- Continue professional development efforts for computer center staff and other key users of the administrative systems.

- Acquire/implement new scanning capabilities, including statistical analysis software, which will assist in testing and surveying in instructional programs, course evaluation, assessment and alumni survey efforts.

- Acquire new administrative software modules for personnel management and materiel management, including purchasing and inventory.

Technology and Instruction

The College is vitally interested in applying new technology to the instructional process. In August of 1992, a state-of-the-art video projection system capable of supporting multi-media applications was installed in the Applied Sciences building lecture hall to serve as both a training and demonstration site for possible uses of technology in instruction and as a classroom where faculty from different divisions may begin to use such technology in their teaching. Provisions for similar capabilities have been included in the new Gardner Business Building, although funding for the building did not include the acquisition of the technology equipment itself. The program statement for the renovation of Connell Hall also includes instructional technology capabilities and equipment. During the 1992 fall semester, several national leaders in the development of computer-assisted learning environments were brought to campus to demonstrate new technologies and to advise how the campus might begin to acquire and utilize them.

Several individuals and committees on campus are actively investigating the technical, practical and legal aspects of multi-media instructional technology in the higher education environment. A newly hired library staff member has been given specific responsibility for developing a high level of expertise in the application of multi-media to the instructional process. The work of these individuals and groups is at a point where pilot projects are ready to begin as funding is identified. As a first step in this regard, it is anticipated that a computer-based, multi-media language laboratory will be installed during the 1994-95 academic year to support foreign language instruction. This will be possible through the use of Cash Fund revenues resulting from enrollment growth at the College.

The College continues to actively pursue the ability to offer instruction to off-campus sites and to receive instructional programming originating elsewhere through two-way, interactive video technology. Classrooms and lecture halls in the Gardner Business Building have been designed to support the use of multiple video cameras, monitors, microphones, digital transmission equipment and antennas to transmit and receive courses. When it becomes available, such technology will enable the College to share resources and expertise with other institutions to expand the range of courses offered.

Plans and objectives for the 1995-97 biennium and beyond include the following:

- Establish two-way, inter-active video classrooms on the campus and at extended campus sites in South Sioux City and Norfolk.

- Install the necessary satellite uplink/downlink capability to support two-way, inter-active video for instruction, conferencing and other activities.

- Install alternative, land-based means of communicating, such as fiber optic or frame relay, as a complement to satellite relay where the land-based means are more effective and efficient.

- Enter into regional and statewide coalition efforts which foster the development and implementation of land-based communications systems for delivery of inter-active video instruction.

- Outfit classrooms in the Gardner Business Building, Connell Hall, the library and other campus facilities and meeting rooms in the Student Center to support the use of telecommunications technology in instruction and conference activities.

- Continue development of an expanded and enhanced cable television system which links all academic buildings and residence halls to support the delivery of instructional and cultural programming throughout the campus. The residence hall portion of this effort will be supported through the Revenue Bond program and will require no state funds.

- Extend the campus network to each classroom, including installation of a computer and an video projection system as appropriate.

- Acquire equipment and expertise in the use of multi-media technology in the delivery of instruction.

- Hire a staff specialist in multi-media and inter-active technologies to assist faculty in developing and delivering course materials.

-Hire a staff technician to install, maintain and operate the telecommunications equipment necessary for the delivery of courses.

- Implement a program of professional development for faculty to prepare them to use telecommunications technology effectively in their instructional efforts.

NEBRASKA STATE COLLEGE SYSTEM COOPERATIVE LIBRARY

AUTOMATION PROGRAM

The Nebraska State College System has developed a cooperative library automation program, using Innovative Interfaces software and TCP/IP communications protocols. Research to select and install the system began in 1985 though the libraries began work to prepare records for the automated system in the early 1970's. In 1989 the Nebraska State Legislature provided $25,000 for contractual consulting services, in 1990, a three-year appropriation of $3,455,699 and the full system became operative in 1991.

Wayne, Chadron and Peru State Colleges share one bibliographic catalog of book, media and journal holdings mounted on a common server located at the UNL Love Library. Holdings can be searched by title, author, subject, key word or call number. Because the system integrates circulation and acquisitions functions, retrieval indicates whether an item is on the shelf and available for checkout, currently checked out, or on order.

The value and features of NSCS continue to be enhanced as new opportunities for collaborative effort are realized. In 1994, a user-friendly, patron initiated book request option was implemented, enabling a Wayne student to directly request a book held in the Chadron or Peru libraries. Future enhancements are anticipated with improvements of electronic data feeds from campus registration systems, electronic communications with book and periodical publishers, and the inclusion in the catalog of federal government documents received on depository.

At Wayne State, the NSCS library catalog system is available through the campus token-ring network, making the catalog available to over 300 ** staff, faculty, and computer lab desktop workstations.

COMPUTER USERS - ROLE AND PURPOSE

The by-laws of the Computer Users Committee (approved in April, 1993) state that the purposes of the committee shall be "(1) advisement and recommendations in regard to operating procedures relating to computer functions and (2) advisement and recommendations in regard to institutional planning and policy making regarding campus computing." In addition, the by-laws state that the following functions will be carried out: "(a) to provide a channel of communication in regard to computer issues between the faculty, students and administration, (b) to initiate suggestions for changes in computer policies affecting the institution, (c) to send to meetings a representative to college/administrative committee meetings if requested, (d) to address, discuss, and make recommendations relating to the proposed computer policies and issues referred to the committee by the administration, faculty, and the student body."

Within this framework then, the Computer Users Committee serves as the prime communication, reference, and resource tool for the academic community for discussion and recommendations regarding computer issues at Wayne State College. The committee serves as a forum for ideas, concerns, problem identification, solution proposals, and planning for the faculty and students, and as a policy-studying and -recommending body for taking these ideas to the college administration.

By itself, the committee can take no action, has no budget, and implements no policy. It can however serve as a focus - a lighting rod - for current and future concerns, a "central directory" for computer concerns, and as a "networking" tool for the entire college community of faculty, administrators, and students.

Each division, the student body (through the Student Senate), the Division Council, both computer administrators (Information Systems - the VAX network and the Network Administrator), the Library, and the Network Trainer are all represented on the Committee. In addition, the Chair of the committee is a faculty member. All of these representatives are accessible on either a formal or informal basis, and are interested in being "part of the solution" to computer problems. In addition, the Chair of the Computer Users committee sits on the Computer and Technology Advisory Council established by the Vice-President of Academic Affairs, a communication and advisory forum that has computer planning as part of its mission.

While it is unlikely that the Computer Users Committee can directly solve a problem you may be having, it can usually direct your input to the proper place so that a direct solution (or at least explanation/feedback) may be obtained.

It cannot be overemphasized that the committee needs your help to function properly. We wish to be responsive to the academic community, but without your help and input - without your thoughts, concerns, and information about your problems - the committee will be working in a vacuum and will therefore be unable to help. Speak to your divisional representative or call the committee chair directly. While we can't guarantee resolution, we do guarantee interest in your concerns.

COMPUTER & TECHNOLOGY ADVISORY COUNCIL

Structure
Chair of Computer Users
Dean of Student Life
Director of Information Management
Director of Information Services
Director of Information Systems
Director of Network Services
Representative of the Division Council
V.P. for Academic Affairs
V.P. for Administration/Finance

Role
Provide advice and recommendations to the Vice Presidents of Finance and Academic Affairs and to the President on matters concerning the development and maintenance of computers and technology, including the development/revision of campus guidelines for use of technology, plans for acquisition, training and other related issues.

DIVISION LEADERS ROLE IN

ACADEMIC COMPUTING

Academic computing requires campus-wide resources and also requires campus-wide planning. However, responsibility for academic computing at the divisional level rests with the Division Head/Dean. The Division Head/Dean if fully responsible for the following tasks:

1. Development of a long range and current divisional plan relating to software, hardware and computer instructional resources acquisition needs.

2. Assessing the computer hardware, printer and other equipment needs of divisional faculty and students and taking the necessary budgetary and resource allocation steps to attempt to satisfy these needs.

3. Communicating with divisional faculty to determine their classroom and academic computer software needs and taking the necessary budgetary steps to attempt to satisfy these needs.

4. Communicating with the Network Services office regarding the coordination of hardware, software, maintenance and other related issues where such responsibility has been delegated to that office.

5. Arranging for appropriate computer training for divisional faculty.

6. Developing and maintaining a student computer literacy program that assures student literacy relating to the academic computing network and the available institutional hardware, software, and other equipment.

In summary, the Division Head/Dean is ultimately the individual responsible for computing related issues in his/her division. This responsibility cannot be delegated to the Network Services office nor can the Network Services office assume the decision making responsibilities of the Division Head/Dean. Faculty and student concerns relating to academic computing should be taken to the Division Head/Dean and the appropriate action taken through that office.

COMPUTER USER SUPPORT SERVICES

Computer user support services are available to faculty, staff, and student users of the Wayne State College campus network and public computing labs. The extent of support provided and the campus agency or personnel providing support varies according to the situation and user need.

Student Lab Monitors provide assistance to student users of campus labs during hours of public access. Assistance is generally limited to technical support of printers and software support of Windows and DOS word processing and database software. Additional software support is provided as need arises and training allows. Student Lab Monitors keep labs environmentally attractive and manage statistical and utilization logs under the direction of staff. Labs staffed with Student Lab Monitors are determined by the Academic Vice President with recommendations by divisional representatives and consideration of public computing utilization data.

A Network Tutor may be assigned to computer user support services to assist students who need one-on-one help in learning software outside of curricular requirements and assigned coursework. One hour mini-sessions in core software can also be arranged. The Network Tutor is supervised by staff in the Conn Library and the Learning Center.

The Computer Help Desk is located in the Conn Computer Lab and is staffed by Student Lab Monitors during hours of peak lab utilization, usually 9-10 Monday through Thursdays, 9-4 Fridays, and 1-10 Sundays during the academic year. Phones placed in other campus labs extend access to the Help Desk across campus. A full set of commercial and proprietary software manuals are available at the Help Desk. The Computer Help Desk is supervised by staff in the Conn Library.

The Instructional Training and Technology Specialist provides assistance to faculty and staff with a wide variety of software applications distributed over the network and evolving multimedia technologies. The ITTS is available for one-on-one consultation, delivers or coordinates group instruction and assists faculty and staff in project design and creation. Conn librarians, including librarians in government documents, reference, and instruction, provide assistance and training to faculty and staff in Internet tools and resources. On request librarians will develop and deliver specialized instructional modules to students as part of class syllabi. Librarians also provide student Internet support at the Information Desk and can facilitate instructors' assignments using Internet tools and resources with advance notice.

DIRECTOR OF INFORMATION SERVICES

The Director of Information Services recommends and as appropriate, implements policies regarding the Wayne State College Conn Library, the library's integrated system, campus information services, and information products. Information services and products are available and used in many forms and delivery vehicles, including but not limited to the following media: print, nonprint, electronic, and satellite.

The role of collection development and information services in these areas is to assist faculty, staff, and students in identifying and obtaining access to information at the time it is needed and in the format that it is preferred.

The Director and the library staff also provides assistance and support as needed in several other areas including, but not limited to campus computing, local and wide-area networks, distance learning, and multimedia.

DIRECTOR OF NETWORK SERVICES

The Director of Network Services plans, recommends, and implements institutionally approved policies regarding the Wayne State College Campus Wide Network. The Director is also responsible for network design, access, computer and peripheral purchasing, component maintenance, and external communication links including the Internet.

The Director and staff provide assistance in computer difficulties and software technical support as well as facilitation of community wide network services.

The role of Network Services is to provide and maintain quality network services for the campus community which includes the students, faculty, administration, and staff.

DIRECTOR OF INFORMATION SYSTEMS

The Director of Information Systems is responsible for providing appropriate technical/software support of all applications. The duties and responsibilities of the Director of Information Systems include:

1. Plan and direct all software support necessary for administrative computer users.

2. Recommend and plan for hardware/software upgrades to the administrative system.

3. Direct the day-to-day production work schedules and the maintenance/ development of software necessary to support administrative users.

4. Organize data processing resources to provide efficient and effective services to users.

APPENDICES

Appendix A
Internet Etiquette

by Stan Horwitz (stan@vm.temple.edu)

Senior Academic Mainframe Consultant at Temple University

The Internet is a vast community of people from all over the world. In this global electronic community, the only impression other people have of you is based on what you say through your writing and how well you say it. A thorough knowledge of E-mail etiquette will help prevent misunderstandings. The following tips apply to sending any information you write over the Internet (i.e., Usenet, Listserv, and E-mail): Use mixed case text in your writing.. Uppercase text denotes shouting so you may offend some people by typing in all uppercase text. All uppercase text is also hard to read.

Never send chain letters via the Internet. Sending a chain letter can annoy recipients and cause hostility. Some recipients will return so many copies of the letter to you (mail bombing) that it could crash the system you use for E-mail. Other people will report you to your local system administrator who might suspend your Internet access privileges.

Include a subject heading in each E-mail message you send. Be sure that your subject heading is brief and clearly indicates exactly what you intend to write about. This helps people organize and prioritize their incoming E-mail. Many people will ignore a message if it does not have a subject indicated or if it is vague. They feel that any message which does not include a clearly written subject isn't worth reading. Additionally, if you reply to a message, make sure your reply is relevant to the subject of the original message. If not, the thoughts you intend to convey in your message won't match up with what the subject says it should be about. This will confuse your readers.

Don't post the same message to many different Usenet groups. Posting the same message on several Usenet groups at once is called crossposting. Many people read several groups and they get annoyed when they see the same message appear in different places. Crossposting also wastes network resources and people's time. Post your messages only to the minimum number of groups necessary. Don't post a message on a group unless the topic of your message pertains to the topic of discussion on that group. For instance, don't post a question about a computer problem on a group that talks about science fiction movies. Before you post a message to any discussion group, read through that group's postings to be sure you know what the group's discussion is all about. If you're not sure about the topic, ask on the group.

Don't be afraid to post a message on a discussion group if you think the message is appropriate for the group. No one will bite you for posting a message as long as you don't consciously try to offend anyone. Electronic discussion groups work best when a large number of people contribute to the discussion. This free exchange of information or opinion is what helps to make the Internet a dynamic global community. As you begin to learn about the Internet and its various discussion groups, you will probably want to try your hand at posting messages to some groups. The best way to learn about this is to send a test message to a group, however, people who have been participating in that group (particularly busy groups) hate to see test messages interfere with the flow of the discussion on there group. For that reason, a few groups were set up just for testing purposes. On listserv, you're welcome to try your hand at posting messages to test@vm.temple.edu if you're on the Internet or test@templevm if you're on BITNET. For Usenet groups, there's alt.test, misc. test. Most Usenet group hierarchies have a test group within them. Please use these groups for your testing attempts.

Be careful in what you say and how you say it. E-mail is faceless. Unintentionally offending someone is easy because your facial expressions cannot be seen and the emotion in your voice cannot be heard. If you're joking, say so or use a smilie face symbol. For example, use :) to denote a humorous smile.. A list of smilie faces is available via anonymous ftp on ftp.temple.edu and on many Gopher servers. If you receive a lot of E-mail which you requested, you are responsible to read it on a timely basis. Don't let your account overflow with E-mail. This can easily happen with some busy Listserv groups. If you don't regularly read E-mail from a particular list, sign off it. Many discussions have archives which can be retrieved from the appropriate Listserver. If you go away for a while and cannot check your E-mail, suspend your Listserv subscriptions until you return.

The Internet is neither private nor secure. Some people can look at almost anything you send through the Internet, even private E-mail. Don't send confidential information (i.e., social security numbers, credit card numbers, etc.) to anyone else via the Internet.

Appendix B
BITNET USAGE GUIDELINES

The BITNET Usage Guidelines have been established by the BITNET Board of Trustees to remind users of the intended purpose of BITNET, Inc., and to offer some solutions to avoid abuse. While BITNET has proven an extremely useful network or scholarly research and communication, it is not and should not be considered a secure network, and should not be relied on for transmission of confidential or sensitive data.

All use of BITNET must be consistent with its goal to, facilitate the exchange of non-commercial information in support of the educational and research interests of Class A and B members.

All transmissions from Class D and E members to Class D and E members are prohibited except to the extent they relate to conference or committee activity sponsored by a Class A, B, or C member.

Large files sent over BITNET may cause traffic problems. A large file will reach its destination, but will do so at the expense of many other users. Therefore, file transmissions are limited to 300,000 bytes (3,750 - eighty-character records) regardless of the time of day. Files exceeding this limit may be divided into a number of smaller files of 300,000 bytes or less, and transmitted at appropriate intervals.

Since interactive messages take precedence over all other transmissions, extensive use of messaging can block the flow of BITNET traffic. Therefore, applications which make extensive use of interactive messaging capability, such as BITNET-based PVM software, are restricted to research use for designated computer center staff.

Proprietary software may not be sent over BITNET.

Random mailings (junk mail), casual contacts ("Who are you?" messages), and job solicitations are discouraged.

Guidelines may change as the need arises. All members of the BITNET community are responsible for seeing that these constraints and courtesies are upheld. Abuses should be reported to local user services.

BITNET Network Information Center
______________________________________________
EDUCOM PO Box 364, Princeton NJ 08540 609-520-3377

Appendix C
Copyright Protection of Commercial Software
Software Publishers of America, 1993 (modified)

The purpose of this code of ethics is to state our organization's policy concerning software duplication. All employees and students shall use software only in accordance with the license agreement.

Any duplication of licenses software except for backup and archival purposes is a violation of the law. Any unauthorized duplication of copyrighted computer software violates the law and is contrary to the organization's standards of conduct.

The following points are to be followed in order to comply with software license agreements.

1. All software will be used in accordance with license agreements.

2. Legitimate software will promptly be provided to all employees and students according to campus guidelines. No employee or student of the college will make any unauthorized copies of any software under any circumstances. Anyone found copying software other than for backup purposes is subject to disciplinary action.

3. The use of any unauthorized copies of software at Wayne State College will not be tolerated. Any person illegally reproducing software can be subject to civil and criminal penalties including fines and imprisonment. Illegal copying of software is not condoned under any circumstances and anyone who makes, uses, or otherwise acquires unauthorized software shall be appropriately disciplined.

4. No employee or student shall give software to any outsiders (including clients, customers, friends, and others).

5. Any employee or student who determines that there may be a misuse of software within the college shall notify their Division Head, Network Services, or the Vice President for Academic Affairs.

Software is automatically protected by federal copyright law from the moment of its creation. The rights granted to the owner of a copyright are clearly stated in the Copyright Act, which is found at Title 17 of the US Code. The Act gives the owner of the copyright "the exclusive rights" to "reproduce the copyrighted work" and "to distribute copies... of the copyrighted work" (Section 106). It also states that "anyone who violates any of the exclusive rights of the copyright owner...is an infringer of the copyright" (Section 501), and sets force several penalties for such conduct. Persons who purchase a copy of software have no right to make additional copies without the permission of the copyright owner, except for the rights to (i)copy the software onto a single computer and to (ii)make "another copy for archival purposes only," which are specifically provided in the Copyright Act (Section 117).

Many software firms offer special sales arrangements to schools. These include discounts for additional copies of programs, reduced-price lab packs (a quantity of programs sold together) and site license agreements (an arrangement that allows a school to make a specified number of copies for one location at a fixed price). Special site licenses or local area network applications software permissions may be available from the publisher or negotiated facilitating network use of software.

See related documents:
Guidelines for Appropriate and Ethical Use of Computer at WSC, 1994
Guidelines for the Purchase and Acquisition of Computer Software, 1994

Appendix D

HARDWARE REQUEST
Part I. DIVISION HEAD/DEAN OR OTHER REQUESTOR

Date of Request:

Submitted by:

Description of Hardware: (Include complete technical description, i.e. processor, ram, hard drive requirements, floppy drive requirements, monitor specifications, operating systems, video card, ports, bios, keyboard, mouse, network interface card, bundled software, brand, etc., or indicate network administrator's discretion.)

Rationale for Hardware Request: (Include full description of intended uses, i.e. course/classes, software, user literacy level, location, multimedia potential, etc.)

Training Requirements: (Will specialized training be required to be productive with the hardware?)

Utilization of Hardware by Other Academic Units: (Will hardware be accessible by the general student b