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Network Notices

Wireless network instability

Published: 8-20-2014 2:00 pm

Greetings all,

As many of you may have noticed, we had issues on the campus wireless network from roughly 10AM until 1PM today. Not all devices were impacted, but many were, most notably Windows notebook computers. The machines would only connect sporadically to both on-campus and internet sites, resulting in lots of page load errors.

This turned out to be an unanticipated growth pain from unifying the dormitory and academic wireless networks. At 10AM, we hit over 2000 active devices on the combined network and it initiated a self preservation behavior on our primary firewall that disabled communication for a lot of devices. The firewall is physically capable of handling the load, so we've adjusted the threshold at which it gets anxious :)

We're aware that wireless is becoming an increasingly critical resource in the classroom and that this issue cropped up at a prime classroom time. We're very sorry for the inconvenience and we believe we have it resolved in a permanent way.

Thanks for your patience.


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