Help Desk

Residence Halls

As a resident at Wayne State College you have the opportunity to connect your own computer to the campus network from your residence hall room. This feature allows you to have a high speed internet connection, access to e-mail, and access to files you have saved on the network from your room. All Wayne State College residence halls are wired into a high speed Ethernet network that will support both Macintosh and Windows computers. There is no extra charge for this service.

Rules
There are a variety of rules and regulations that you must follow if you choose to utilize this service. Failure to abide by both WSC and National rules and regulations regarding computer use, digital copyright, and other legal statutes may result in the disconnection of your room's data port.

Recommended Hardware
While older computers can be successfully connected to the campus network, WSC greatly recommends the following minimum specifications:

• Hardware: 2.0 ghz Processor, 512mb RAM, and an ethernet card.
  
• Operating systems: Windows XP , MacOS10, Linux

Where to Purchase a PC
These days there are many places to purchase a pc. An additional benefit for students attending WSC is that they can take advantage of our agreement through the “Midwest Higher Education Consortium”

< visit www.mhectech.org >.

Getting Connected < view handouts >
Students are encouraged to connect computers to the network on their own. A variety of handouts are available to assist with this process.

Computer Pickup Service

Help
Help is available from the Network Services Help Desk if you have any problems. The Help Desk can be contacted via email at Helpdesk@wsc.edu or by phone at 375-7107. A service call will be created for your problem and you will be added to the queue. A Network technician will respond to your call as soon as possible.