Paying Your Bills - FAQs

STATEMENT QUESTIONS

What are the due dates for my bills?

Specific payment due dates are published for each semester by the Business Services Office. Typically, all amounts due for a semester are to be paid in full on or before the sixth day of each semester (Summer due dates are the 2nd day of each term). Any charges to the student’s account after the sixth day of classes (2nd day of each summer term)are due immediately. This includes charges due to dropping or adding a course, fines or other fees or charges. If you cannot make payment in full on or before the sixth day of the semester (2nd day of each summer term) due to pending financial aid or other issues please complete the Exception to Payment Policy Form and submit to Business Services before the payment due date.

Why have I received a refund check but still owe a balance on my account?

Charges have appeared on your account since the refund was ordered. This can occur due to a number of circumstances such as adding classes, library fines, parking tickets and other miscellaneous charges.

Who should I call with questions?

For questions relating to a specific charge on your bill, please contact the office from which the charge was from.

Can I receive a printed copy of my bill?

A printed bill can be mailed to you each month upon the written request of the student; however, we strongly encourage students and their families to utilize WildcatsOnline and print their own bills to greatly reduce the postage and printing costs.

How do I designate a billing address?

As a cost saving measure, we strongly recommend that bills be viewed and printed online. However, a student may request that a bill be sent and to whatever address they prefer by contacting the Business Services Office at 402.375.7224 or visit us at Hahn Administration Building, Room 104. This request will only be accepted from the student.

PAYMENTS QUESTIONS

What are my payment options?

See Making a Payment.

 What happens if I do not pay my account on time?

Students become obligated and agree to pay all academic charges when they register for each term. Charges include tuition, fees, room, meal plans, and all other amounts that may be assessed. These charges are subject to refund only to the extent allowed under Wayne State College’s Tuition Refund Policy and Refund Schedule. If a student has not paid in full by the sixth day of the term (2nd day of each summer term), signed up for the Nelnet (FACTS) payment plan, or made other acceptable arrangements, a late fee will be assessed to the student’s account. In addition, withdrawal for non-payment notifications will be sent. Withdrawal for non-payment will include cancelling the student’s registration, preventing the student from attending or registering for classes, placing a hold on the student’s transcripts and diploma, removing the student from on-campus housing and/or meal plans, assigning the account to a collection agency and possible legal action to collect any balance due. Wayne State College will charge late fees and/or interest on delinquent accounts. If payment cannot be made in full by the due date, please complete an Exception to Payment Policy Form and submit it to Business Services.

If payment cannot be made in full by the due date, please complete an Exception to Payment Policy Form and submit it to Business Services.

How soon will I see my payment on WildcatsOnline?

Payments will be seen on WildcatsOnline as soon as Business Services receives and posts the amount.

If I can’t get my statement to print, should I send in my payment without the statement?

Yes. Just be sure to include the student’s College Wide ID number and the student’s name on the check so it will be credited to the correct account.

When making an online payment, do I have to pay the amount shown in the amount due box or can I pay a different amount?

You must make payment in full when paying via Nelnet’s eCashier.  However, you can make partial payment when paying via credit/debit card or e-check through Touchnet.

Note: If charges are past due and you only make partial payments you may incur late fees.

Are there any payment plans for tuition?

Yes. WSC offers a payment plan through Nelnet (FACTS).

Note: If you enroll  in a payment plan before July 1, please note that cost may change.  We encourage you to re-check your balance due after July 1.

Can I get my holds released on my past due account when I pay by check?

If the student does not have a history of non-sufficient funds checks with Wayne State College, the hold will be released immediately. If Wayne State College has received non-sufficient checks previously from the student, payment must be made by cash, cashier’s check, money order or credit card.

Can I pay my account by credit card?

Yes. Please refer to Making a Payment.

Can I make a payment over the phone?

Yes. Please refer to Making a Payment.

I only have a small balance due on my account. Do I really need to make a payment?

Finance charges will be added to all amounts that are not paid by the billing due date.

MISCELLANEOUS QUESTIONS

I withdrew from Wayne State College, and my account was paid, why do I owe money?

If a student is receiving financial aid, and withdraws from college a student may owe WSC for financial aid returned on their behalf. In addition, the student may owe WSC for any prorated charges incurred such as, but not limited to, tuition, fees, housing and meal plan as outlined in the WSC Refund Policy and Refund Schedule.

Why is there a hold on my account?

A hold is placed on all accounts that are not paid in full by the payment due date.

Who can I contact with questions regarding the Hope and Lifetime Learning Tax Credit?

Please contact the IRS or your tax advisor. Another source of information is IRS Publication 970. These credits are claimed on IRS Form 8863, “Education Tax Credits”.

Who do I contact to apply for resident status for tuition billing purposes?

Please contact the Office of Admissions at 402.375.7234 or visit them at Hahn Administration Building, Room 111.